Pipex Voice Services

Users of Pipex Voice Services will receive an amount of free call minutes for outbound calls in any one calendar month to any local or national telephone numbers commencing with 01 or 02. Free call minutes are applicable for the first number of minutes of any local or national call depending on the Pipex product. Calls exceeding the stated minutes will be subject to standard call charges available on the Pipex Talk website.

The amount of free call minutes allocated is dependent on the Pipex Talk tariff that the customer has chosen, for example:

• Pipex Talk 3000 - 3,000 free minutes
• Pipex Talk 2000 - 2,000 free minutes
• Pipex Talk 1000 - 1,000 free minutes
• Pipex Talk 500 - 500 free minutes
• Pipex Hometime - Evening & Weekend home phone calls
• Pipex Anytime - Anytime home phone calls

Pipex reserves the right to suspend users who exceed their limit.

Furthermore, for the avoidance of doubt Pipex Voice Services are available only to residential Customers. If, at any time, usage of Pipex Voice Services does not accord with that reasonably expected of a residential Customer, the User will be suspended from the service.

If at any time a User's monthly usage of a particular Pipex Talk tariff qualifies that User for transferral onto a different tariff, we reserve the right to transfer the User onto that tariff (regardless of whether the User requests to be transferred onto another tariff or not).

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