| Residential enquiries | Website | Telephone |
| All residential enquiries including customer service and technical support | www.pipexuk.com | 0871 663 3300 Calls to 0871 numbers from a Pipex Business voice package are charged at 5p per minute, standard calls are charged at 10p per minute and other landline and mobile call rates may vary. |
| Business enquiries | Telephone | |
| Business general queries/ customer service | careconnect@opal.co.uk | 0800 298 2981 |
| Business technical support | techconnect@opal.co.uk | 0800 298 2981 |
| Business sales | provideconnect@opal.co.uk | 0800 996 1324 |
| Please note: If you are unsure whether you are a business or residential customer please call 0871 663 3300 Calls to 0871 numbers from a Pipex Business voice package are charged at 5p per minute, standard calls are charged at 10p per minute and other landline and mobile call rates may vary. |
Alternatively you can write to us at the following address:
Opal
1 Triangle Business Park
Stoke Mandeville
Buckinghamshire
HP22 5BL
Registered in England and Wales, under company number 3849133